Abbeyfield Quality Standard

Ruth Johnson (Chair of the Board of Trustees) received a certificate after the Society was awarded the Abbeyfield Quality Standard from Brenda Kenyon (Area Meeting Chair) and Julie Bradbury (Membership Consultant).

The AQS is the latest internal mark of quality which all services within the Abbeyfield Family are expected to achieve. Building on the standards that have gone before, the AQS demonstrates Abbeyfield’s ongoing commitment to providing a high-quality service for older people.

The AQS covers both the minimum regulatory standards and the key elements which are central to being part of the Abbeyfield Family. There are six AQS sections; Your Home, Staff, Residents, Volunteers, Marketing and Leadership & Governance. To achieve the AQS, the required outcomes under each section need to be evidenced.