To all Residents, Relatives, Staff, Volunteers, Visitors We would just like to update you all on the steps we are taking to protect everyone during this difficult time. We appreciate how worrying this is for everyone and want to assure you all that ensuring the safety of everyone in our homes is paramount. We want to maintain the current home environment for our Residents, whilst also following the Department of Health’s guidelines along with our own policies and procedures. We are following the advice given by Public Health England and will continue to respond to any further information as it is given. Visiting We would like to ask that you consider whether visiting the home is absolutely necessary or if you could maintain contact via the telephone. In order to limit the risk to our Residents and staff we have taken the decision to follow a staged approach for visitors to the home, whereby we will no longer allow entry to the homes to any non-essential visitors to include:-

• Schools
• Nurseries
• Activities groups
• Entertainers
• Volunteers/Work experience
• Community Groups
• External trainers
• Suppliers – (deliveries to be received at the door)
• Visitors from other Care Homes

Under Government guidelines we will also not allow entry to our homes to anyone who has recently returned from an area where the Coronavirus is known to be present. We will also not allow entry to anyone showing symptoms of the virus:-

• High temperature
• Cough
• Shortness of breath

Should the virus continue we will constantly review our practices in line with our risk assessment policy and may have to close our homes to all visitors. Should this happen we will endeavour to keep Residents in contact with their relatives and friends as far as possible.   INFECTION CONTROL MEASURES As I am sure you can all appreciate we have had to initiate infection control procedures whereby it is essential that everyone entering the building must follow the instructions below before signing in:-

• Sanitise their hands on entering the building at the reception foyer
• After sanitising go directly to the visitor toilet to wash their hands, following the displayed handwashing prompt

We are also asking staff to take all necessary precautions to prevent the spread of the infection:-

• Wash their hands frequently
• Cover coughs and sneezes with a tissue and throw the tissue in a bin
• Any staff who demonstrate the listed symptoms should not attend work
• Avoid touching eyes, nose and mouth with unwashed hands
• Regularly clean and disinfect any touched surfaces and objects

We will continue to update Relatives, Staff, Volunteers and Visitors but please do not hesitate to contact us should you have any concerns or questions. Thank you for your co-operation at this difficult time Julie King,General Manager

When it came to choosing a Dementia Care Home for our elderly mother Abbeyfield’s Westfield House won hands down (– and we’d visited a dozen or so). We put her name down and, at just about the ‘right time’, a lovely room was offered to us. All Mum’s friends were 100 miles away so we had a phone line installed so that she could keep in touch. She would – many times – describe her nice, new home to them: how lovely the staff were, and the accommodation, and the meals. We were glad of all that, and we knew she was now safe, too. When family visited we could choose to spend time with Mum in her room or in the large, bright, quietly busy communal lounge or in the quiet room. On warmer days we would sit out in the garden, or go just down the road to the children’s playground. I found the Relatives’ Support Group very helpful, both from the point of view of little details about daily life and from support with my nagging guilt about uprooting Mum from her own home and friends. Dementia presents in different ways, and sharing experiences with other relatives was invaluable. It’s 4 years since Mum passed away and I now go to Westfield House as a volunteer, adding a little to the great work that the Activities staff do. They can transform that spacious lounge into opportunities for baking preparation, board games, balloon tennis, singalongs, birthday celebrations, music for exercise, knitting, engaging with the nursery school visitors, and much more. The residents who don’t wish to join in, or can’t, enjoy watching from the sidelines. There’s always something to watch or listen to there – and, as they go about their work, every section of Westfield’s staff interact as friends with the residents. We’re glad we found Westfield House.  

What a fantastic New Year’s day gift for one of our Residents!!! Here he is with Mummy, Granny and Great Gran, dressed in a cardigan knitted by Great Gran for his mummy when she was a baby.  

We are delighted to announce that members of staff and volunteers raised an amazing £580 by taking part in the Santa Fun Run, the money will be put towards residents activities.

Mr Ray Weston, of May Mills House, Loughborough, won an Abbeyfield competition to design the order of service for all four of Abbeyfield’s Carol services in the East, West and North regions, to be enjoyed by hundreds of carol-singers. It will also adorn this year’s Abbeyfield Christmas card. The winning entry, depicting a manger scene complete with reindeer, angels and Christmas stars, was hand-crafted by Mr Ray Weston, a resident of May Mills House in Loughborough, which is managed by the Abbeyfield Loughborough Society.

We currently have an en-suite room available in our Dementia Care Residential Home – £835.00 per week. If you are interested in viewing please call us on 01509 266605 or come along and meet our Registered Manager, Alison, and the rest of our team. Please feel free to share this with people who may be interested.