COVID 19 (Coronavirus)

To all Residents, Relatives, Staff, Volunteers, Visitors We would just like to update you all on the steps we are taking to protect everyone during this difficult time. We appreciate how worrying this is for everyone and want to assure you all that ensuring the safety of everyone in our homes is paramount. We want to maintain the current home environment for our Residents, whilst also following the Department of Health’s guidelines along with our own policies and procedures. We are following the advice given by Public Health England and will continue to respond to any further information as it is given. Visiting We would like to ask that you consider whether visiting the home is absolutely necessary or if you could maintain contact via the telephone. In order to limit the risk to our Residents and staff we have taken the decision to follow a staged approach for visitors to the home, whereby we will no longer allow entry to the homes to any non-essential visitors to include:-
  • Schools
  • Nurseries
  • Activities groups
  • Entertainers
  • Volunteers/Work experience
  • Community Groups
  • External trainers
  • Suppliers – (deliveries to be received at the door)
  • Visitors from other Care Homes
Under Government guidelines we will also not allow entry to our homes to anyone who has recently returned from an area where the Coronavirus is known to be present. We will also not allow entry to anyone showing symptoms of the virus:-
  • High temperature
  • Cough
  • Shortness of breath
Should the virus continue we will constantly review our practices in line with our risk assessment policy and may have to close our homes to all visitors. Should this happen we will endeavour to keep Residents in contact with their relatives and friends as far as possible.   INFECTION CONTROL MEASURES As I am sure you can all appreciate we have had to initiate infection control procedures whereby it is essential that everyone entering the building must follow the instructions below before signing in:-
  • Sanitise their hands on entering the building at the reception foyer
  • After sanitising go directly to the visitor toilet to wash their hands, following the displayed handwashing prompt
We are also asking staff to take all necessary precautions to prevent the spread of the infection:-
  • Wash their hands frequently
  • Cover coughs and sneezes with a tissue and throw the tissue in a bin
  • Any staff who demonstrate the listed symptoms should not attend work
  • Avoid touching eyes, nose and mouth with unwashed hands
  • Regularly clean and disinfect any touched surfaces and objects
We will continue to update Relatives, Staff, Volunteers and Visitors but please do not hesitate to contact us should you have any concerns or questions. Thank you for your co-operation at this difficult time Julie King,General Manager